Bad Ass Hat Co was originally founded with the mission of being America's source for unique and unhinged trucker hats.  With themes ranging from Adult Humor to Nostalgia to Country Music.  If you are looking for it, we probably have it.

Eventually, we expanded into a premium selection of patch and embroidery hats.  Below is a breakdown of the blank hats we use for each style.

• Foam Trucker - Otto 39-165
• Classic Trucker - Richardson 112FP or 112PFP
• Flat Bill - Yupoong 6006
• Flat Bill Rope - Lost Hat Co Goat Rope
• 7 Panel - Richardson 168 or Lost Hat Co
• Sa7age
• Two Tone Twill - Otto 31-069 or Lost Hat Co Ea5y Hybrid
• Performance - Lost Hat Co Ea5y-R Pro

Most of our hats are adjustable snapbacks, one size fits most adults. Admittedly, some of you are NOT most adults.  For those of you with larger heads see below to learn more about how our hats fit.

OSFM:

• Foam Truckers
• Classic Truckers
• Flat Bill Hats
• 7 Panel - Solid Colors

BIG HEAD FRIENDLY: (Up to 7 3/4")

• Hybrid Camo
• 7 Panel - Camo Patterns
• Flat Bill Rope Hats
• Performance
  
  
  

It depends on the hat. 

• Foam Truckers:  Printed Design
• Patch Hats: Laser Engraved or UV Printed Patch
• Embroidered Hats: Professionally embroidered with a satin stitch.
  
  Every one of them is designed and made in Gulf Shores, Alabama, by a highly caffeinated veteran-owned crew.

Everything is made to order. We don't produce your hat until you buy it, which is how we can offer about a thousand designs and colors without a warehouse the size of Rhode Island. 

The shop runs Monday through Friday, and most orders ship within 2 to 3 business days. Weekends and holidays don't count, because we have families and fishing licenses.

Yes, if you catch us fast. Email info@badasshatco.com with your order number (BAHC#####) and what you actually want. 

If it hasn't shipped, we'll swap it. 

Bonus points if you admit you'd had a few beers, because we've all been there. If it has already shipped, it's a return/exchange (see below).

As long as we haven't produced or ship your hat you can cancel it!  A lot of times we ship orders the same day so reach out to us asap if you need to change or cancel.

Email us the right one IMMEDIATELY with your order number. 

If it hasn't shipped, we'll fix it, no problem. If it has already shipped, we can't change it, so set up mail forwarding with USPS or make friends with whoever lives at your old place. Pro tip: Shop Pay/Shop app saves old addresses and autofills them, and it's the #1 reason we get 'why is my hat going to my apartment from 2014.' Check it before you hit buy.

Some people don't realize we offer multiple colors and styles in almost every design.

Our advice:

1. Find the style and design of the hat you like.
2. Select the color of the hat you want.
3. Checkout, crack a cold one, and wait patiently.  You'll be wearing your new hat in no time!

Usually, yes. Send us an email and let us know the design, hat style and the color you'd like and we will do our best to make it happen!

Please Note: 
Custom orders can't be returned, though, so be sure before you commit.

Sometimes, if you ask nicely. Single patches run $12.99 plus tax. Email us the design and the color, and we'll send an invoice. Sewing it onto your grandpa's hat is your problem.

We don't recommend throwing your leather patch hat in the washer. 

The patch will leave you like your ex did. 

Spot clean with a damp cloth and mild soap, then let it air dry. Foam truckers get the same gentle treatment: no dishwasher, no dryer, and no 'I'll just run it through once.' 

Everything ships USPS. 

Standard (3-6 business days after it ships) is $4.95, and Expedited/Priority (2-3 business days) is $9.95. Spend $50+ and standard shipping is free, so honestly just get the second hat.

We do offer international shipping, but don't blame us for the cost of it.  Blame USPS...

Nope. We email tracking the second the label prints. 'Pre-shipment' just means USPS hasn't scanned it yet, and it can sit like that for a few days while your hat is already on its way. Only panic (and email us) if it's past the delivery estimate.

Rough, we know. Check the mailbox, the parcel locker, the porch, the bushes, your neighbors, your apartment office, and the family member who 'didn't see any package.' Most of these turn up within a day or two. If it's really gone, contact your local post office or carrier with the tracking number, because once USPS has it, it's in their hands. Then email us with your order number and we'll help however we can.

That usually means USPS couldn't deliver it: wrong address, 'no such number,' or no mailbox. Reply to our email (or email info@badasshatco.com) with the correct address and we'll send it back out.

You have 30 days from purchase to send it back. It has to be new, unworn and undamaged. Yes, we can tell. Your hat smells like a deer stand. Custom orders are final sale.

Mail it to: Returns & Fulfillments, 20105 William St, Gulf Shores, AL 36542. 

Put a note inside with your order number and whether you want a refund or an exchange. 

Ship it in a box, not a poly mailer. A foam hat in a bag goes through the postal system like a can through a trash compactor, and we can't refund a pancake. 

You cover return shipping. Once it arrives and we inspect it, we'll refund your original payment, minus shipping.

Our foam truckers are one size (adjustable), so there's no smaller one to swap in. Sad trombone. You can return it unworn for a refund. Or email us and we'll recommend a different hat style that fits your dome better as a custom order. Shirts and hoodies are easy: send it back with the size you want.

Even veteran-owned companies have Mondays. Before you email, check your order confirmation, because sometimes the 'wrong' hat is exactly what got clicked (it happens a lot, no judgment). If we really did screw it up, email us your order number and a photo. We'll send you a prepaid return label and ship the right one ASAP. It's our mistake, so it's on us.

Email info@badasshatco.com with your order number and a photo of the damage (and the box, if USPS played football with it). We'll send a replacement. Heads up: our metallic leather patches have a little natural variation. That's character, not a defect. A crushed crown or a patch falling off is a defect, and we'll fix it.

Yes. We're veteran-owned, so this one matters to us. Verify through GOVX ID at checkout and the discount gets applied. Thank you for your service. Now go get a hat.

Hell yes. Wholesale gets 45% off retail on everything, with a $150 minimum order and free freight on orders over $300. 

Apply through the contact form on our site (choose 'Wholesale Application'). Once you're approved, you shop the regular site and the wholesale prices show up automatically. No codes, no fax machine, no 1998.

Probably. Email info@badasshatco.com with what you're thinking (design, hat style, colors, how many) and we'll tell you if it's doable. If it's illegal, the answer is no. If it's just extremely inappropriate, that's kind of our whole thing.

Email info@badasshatco.com or DM us on Facebook/Instagram. Include your order number (it starts with BAHC) so we don't have to play detective. We're a small crew in Gulf Shores, AL, and we answer Monday through Friday.